Customer Reviews

So grateful for Mr. Appliance (Nathan)) our furnace went out , we called them and they arrived when they said they would and has us back up and running same day. We would recommend this company to anyone. I like their concept you get information & picture of the person that would be coming, along with follow up phone calls. Nathan was very professional and did a great job 👍🍺

Our service person, Nathan was exceptional- courteous, smart and super skilled in assessing the problem, fixing it, and explaining future options! Have already told the neighbours about him!

We recently hired Mr. Appliance Company to repair our oven/range. We suspected the LED panel would need to be replaced. This is very costly repair. We had the pleasure meeting Nathan and watching a real pro determined to find the problem. He took the time to explain what was hapening but was unconvinced that the solution would be a new panel. He is a relentless problem solver and finaly found the answer. The stove was fixed, we were very happy, the repair was very reasonable and we would recomend to anyone needing to service an appliance to hire this company. Proffetionally trained and competant employees have my recomendation hands down. Thank you Nathan.

I was very pleased with the service and professionalism provided by Mr. Appliance of Owen Sound. Very nice people to deal with!

The customer service from this company is friendly and efficient with great communication. David was a top notch technician who took the time to properly diagnose and fix our problem.

Amazing experience. Gave us a two-hour window and came at the beginning of it. Availability within the week. Kind phone service and nice tech. Home Depot installation service was a nightmare in comparison. Highly recommend this local gem.

Professional, fast and curtious

Quick service and appliance is working well!

Excellent service from start to finish! Left a message on the weekend and call was returned first thing Monday morning! Alison was wonderful, explained their billing up front and was able to fit us in that day! We received a text and email letting us know the technician was on his way with a picture of who to expect! David was great and quickly determined issue with gas stove, fixed and departed within a short time. Honestly best appliance repair experience ever! And this was two days before Christmas! Will be our go to appliance repair in future.

Lovely gentleman. Excellent service.

Our oven broke, so we called this company. They were quick to book the appointment. David was very respectful and knowledable. He found the problem, ordered the part and within a couple of days was back to fix our oven. Really impressed with this company.

Our new go-to! For any appliance issues, look no further! Mr. Appliance was efficient, affordable, communicative, and personable. Nathan was absolutely fantastic and was able to fix up our old washer in no time; communicating along the way in an effective, knowledgeable, respectful manner. If you've got Mr. Appliance, especially Nathan, on the case, you can have full confidence that you're in the best hands possible!

I was really impressed with this service. I felt that they made a real effort to get it right. We have an old Miele dishwasher and they diagnosed and fixed the issue in a reasonable amount of time. They were quick to order the correct part and came back as soon as it had arrived. Also, they cared about how they left things, ensuring that the dishwasher was installed back in place correctly, even though I had taken it out prior to them coming. They put it back exactly how I had intended to do it (which doesn't sound like a big deal, but it is a little more complicated with our type of cupboards). Reasonably priced when taking into account parts and travel.

Excellent service- very knowledgeable and professional. Would highly recommend

Excellent service. Nathan was professional, pleasant and knowledgable. Thank you

Excellent servic! Nathan was awesome. All good!

Right from the first phone call, they were very professional and friendly. The tech did a great job and cleaned up after himself. I will be calling then again when we need appliance repair.

My whole entire experience with Mr. Appliance from the appointment being made online to my microwave being fixed was amazing! Very prompt, professional, went out of their way to always keep me up to date on when they were coming, who was coming and the price was very transparent. This company 100% caters to customer service with great workmanship! I will definitely recommend them to others and will call myself again when needed.