5/5

33 Ratings

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What People Are Saying About Mr. Appliance of Owen Sound

Louise Cross
Louise Cross via Google

Excellent service. Efficient workmanship. I highly recommend Mr Appliance and staff.

Rick Smith
Rick Smith via Google

Very professional, efficient and responsive. They did a quick install of an in-counter stovetop replacement and it went very well. I liked how responsive and communicative the company is. They get back to you, make your booking, send you a notice with a pic of your technician and call you ahead of arrival. Expect to pay fairly for a trained professional who knows what they are doing.

Charlene Boyce
Charlene Boyce via Google

We were so pleased to hear that there was an appliance technician in our area! The tech was timely, informative and helpful! We’ve already scheduled another appointment for another appliance! Thanks again!

Response from Owner

Thanks so much for the 5 stars! We appreciate your support!

Iveta May
Iveta May via Google

We were extremely satisfied with a repair of our dryer that was done by Nathan. There were no surprises throughout the whole process - everything was handled professionally. We were presented with a quote after Nathan's assessment of the problem and he proceeded with the repair only after we had given him a go-ahead. Nathan had spare parts in his van and completed the repair work in a competent and efficient manner. The dryer works like new. This was a very positive experience for us! It is a huge relief to find a service technician, like Nathan, who is knowledgeable, communicates clearly, is courteous, efficient and tidy. Highly recommended.

Response from Owner

Thank you, Iveta, for your wonderful review! We're so glad Nathan provided you with professional and efficient dryer repair service. Transparency, clear communication, and quality appliance repairs are our top priorities, and we're happy to hear your dryer is working like new. We appreciate your recommendation and are here whenever you need expert appliance repair in Owen Sound!

Kathy Padfield
Kathy Padfield via Google

The repairmen were very polite and very efficient. I was very pleased with their work

Response from Owner

Thank you, Kathy! We’re so glad our appliance repair technicians provided polite and efficient service. Customer satisfaction is our top priority, and we appreciate your kind words. If you ever need appliance repair in Owen Sound, we’re here to help!

Larry Crowe
Larry Crowe via Google

I was very impressed with your service from making an appointment very friendly and told me about your company and how the tech will probably be able to fix the problem the same day Also I really like your notifications with a picture and name of your technician very cool I will highly recommend Mr Appliance to my friends and family Thanks

Response from Owner

Thank you, Larry! We're so glad you had a great experience with our appliance repair service from start to finish. We take pride in providing friendly, efficient service, and our technician updates help ensure a smooth process. We appreciate your recommendation and are here whenever you need expert appliance repair in Owen Sound!

Jeremy St Pierre
Jeremy St Pierre via Google

Response from Owner

Thank you so much for your 5-star review!

Katherine & Stephen Gulek
Katherine & Stephen Gulek via Google

So grateful for Mr. Appliance (Nathan)) our furnace went out , we called them and they arrived when they said they would and has us back up and running same day. We would recommend this company to anyone. I like their concept you get information & picture of the person that would be coming, along with follow up phone calls. Nathan was very professional and did a great job 👍🍺

Response from Owner

Thanks so much, Katherine and Stephen! We’re really glad Nathan could help get your dryer back up and running the same day—it’s always a pain when something like that goes out. It’s great to hear you liked getting the updates, photo, and follow-up calls—we want to make the whole process as smooth as possible. Nathan’s a pro, and we’re lucky to have him on the team. Thanks for the awesome recommendation, and we’re here anytime you need us!

Ann Kerr
Ann Kerr via Google

Our service person, Nathan was exceptional- courteous, smart and super skilled in assessing the problem, fixing it, and explaining future options! Have already told the neighbours about him!

Response from Owner

Thank you so much for your kind words, Ann! We're thrilled to hear that Nathan provided exceptional service—he really is courteous, skilled, and great at explaining everything clearly. We’re so glad he could assess and fix the issue while giving you helpful options for the future. It means a lot that you’ve already shared your experience with your neighbors—word of mouth is the best compliment we can receive. We’re here whenever you need us again!

Brandon Hops
Brandon Hops via Google

Response from Owner

Thank you so much for the 5 stars, Emily! We’re thrilled to know you had a great experience with us. Your support means the world, and we’re here whenever you need us again!

Annette Gander
Annette Gander via Google

We recently hired Mr. Appliance Company to repair our oven/range. We suspected the LED panel would need to be replaced. This is very costly repair. We had the pleasure meeting Nathan and watching a real pro determined to find the problem. He took the time to explain what was hapening but was unconvinced that the solution would be a new panel. He is a relentless problem solver and finaly found the answer. The stove was fixed, we were very happy, the repair was very reasonable and we would recomend to anyone needing to service an appliance to hire this company. Proffetionally trained and competant employees have my recomendation hands down. Thank you Nathan.

Response from Owner

Thank you, Annette, for your thoughtful and detailed review! We’re so glad Nathan’s expertise and determination to find the right solution made your experience with Mr. Appliance of Owen Sound a great one. Providing professional and competent appliance repair is what we’re all about, and we’re thrilled to have exceeded your expectations. It’s wonderful to hear your oven/range is now working perfectly, and we truly appreciate your recommendation. Thank you for trusting us with your appliance repair needs!

Phil Enright
Phil Enright via Google

I was very pleased with the service and professionalism provided by Mr. Appliance of Owen Sound. Very nice people to deal with!

Response from Owner

Thank you, Phil, for your kind words! We're thrilled to hear you were pleased with the service and professionalism from Mr. Appliance of Owen Sound. Providing exceptional appliance repair service with a friendly, professional touch is always our goal. It was a pleasure assisting you, and we’re here whenever you need reliable appliance repair in Owen Sound or the surrounding areas!

Debbie Wing
Debbie Wing via Google

The customer service from this company is friendly and efficient with great communication. David was a top notch technician who took the time to properly diagnose and fix our problem.

Response from Owner

Thank you, Debbie, for your kind words! We're so glad you had a positive experience with our appliance repair service. David takes pride in providing top-notch appliance diagnostics and repairs, and it's wonderful to hear he exceeded your expectations. If you ever need reliable appliance repair in Owen Sound again, we're here for you! 😊

Jon Nelson
Jon Nelson via Google

Amazing experience. Gave us a two-hour window and came at the beginning of it. Availability within the week. Kind phone service and nice tech. Home Depot installation service was a nightmare in comparison. Highly recommend this local gem.

Response from Owner

Thank you, Jon, for the glowing review! We’re so happy to hear that our prompt service, friendly team, and skilled technician made your experience a great one. Reliable and efficient appliance repair is what we’re all about! If you ever need help again, don’t hesitate to call your trusted local appliance experts in Owen Sound. 😊

John Ferguson
John Ferguson via Google

Professional, fast and curtious

Response from Owner

Thank you, John! We’re thrilled to hear you appreciated our professional and prompt appliance repair service. Providing courteous and efficient care is always our goal. If you need us again, we’re just a call away! 😊

Richard Grubb
Richard Grubb via Google

Quick service and appliance is working well!

Response from Owner

Thank you, Richard! We're glad we could provide quick service and get your appliance back in top shape. If you need reliable appliance repair in the future, we’re here to help!

Kim R
Kim R via Google

Excellent service from start to finish! Left a message on the weekend and call was returned first thing Monday morning! Alison was wonderful, explained their billing up front and was able to fit us in that day! We received a text and email letting us know the technician was on his way with a picture of who to expect! David was great and quickly determined issue with gas stove, fixed and departed within a short time. Honestly best appliance repair experience ever! And this was two days before Christmas! Will be our go to appliance repair in future.

Response from Owner

Thank you so much for your thoughtful review! We're thrilled to hear that you had such a positive experience with our team, especially during the busy holiday season. Our office team takes great pride in ensuring our customers feel informed and supported, and it's wonderful to know that David provided efficient and effective service for your gas stove. We’re so glad we could help, and we truly appreciate your kind words about our communication process and overall service. It means the world to us that we've earned your trust as your go-to appliance repair service. Wishing you a wonderful holiday season and a happy New Year! We're here whenever you need us. 😊

Christine Butler
Christine Butler via Google

Lovely gentleman. Excellent service.

Response from Owner

Thank you so much for your kind review Christine.

Irene Raymond
Irene Raymond via Google

Our oven broke, so we called this company. They were quick to book the appointment. David was very respectful and knowledable. He found the problem, ordered the part and within a couple of days was back to fix our oven. Really impressed with this company.

Response from Owner

Thanks so much for your review! We’re really happy we could help with your oven repair. David is awesome, and it’s great to hear he made the process easy and stress-free for you. As a local business, we love being able to provide quick, reliable service when it’s needed most. If you ever need appliance repair again, just give us a call—we’re here to help!

Leah Mccormick
Leah Mccormick via Google

Our new go-to! For any appliance issues, look no further! Mr. Appliance was efficient, affordable, communicative, and personable. Nathan was absolutely fantastic and was able to fix up our old washer in no time; communicating along the way in an effective, knowledgeable, respectful manner. If you've got Mr. Appliance, especially Nathan, on the case, you can have full confidence that you're in the best hands possible!

Response from Owner

Thank you so much for your kind words and glowing review! We’re thrilled to hear that Nathan provided you with efficient, affordable, and personable service—he truly is a valued member of our team. We always strive to deliver the best experience possible, and it’s wonderful to know we’ve earned your confidence. If you ever need assistance again, we’re just a call away. Thanks for choosing Mr. Appliance of Owen Sound!

Total number of 5 star reviews :32

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