Customer Testimonials on Appliance Repairs in Hanover, ON

The whole experience was really great from the reminder the day before and the notification when the driver was on his way. Lucas was very professional, answered all my questions. Happy with the process and the bill.

I am so happy I called Mr. Appliance my appointment was booked right away. Lucas was early for his appointment time, called ahead and took care of my fridge right away, my stove dial and washer machine filter. I will only call Mr. Appliance from now on. Highly recommend!! 5+++++ Thank you Lucas!

Very pleased with service.The technicians were polite. Explained everything so I understood what needed to be fixed.

Fantastic experience from booking through service technician call. Great communication: I booked online, received a text message within minutes clarifying a missing piece of info. I received an email (with a photo of the technician) and text message advising me of the technician's expected arrival time and the number to call with any questions. Professional, friendly service call: Technician, Nathan, was friendly, very professional and explained what he was doing to investigate the concern. He responded to all of my questions in a professional manner, clearly demonstrating his expertise. The issue I was concerned about was fully investigated and resolved. I will definitely call this company again for any appliance issues. Thanks Nathan!

Great service and speedy.

First time using this company. Very happy with the company customer service and the service technician advise you every step of the way and right on time. Will use them again for sure

Fridge repair was done promptly and service technicians were great. We received a detailed explanation about the suggested repair and were given the opportunity to ask questions. Everyone was professional and personable. Thoroughly impressed!

Friendly fast and professional service. A nice touch to send a picture and name of the tech coming. Perhaps a little higher priced than we anticipated but - you get what you pay for. Tech made suggestions for longer life of the appliance, and that is appreciated with the replacement cost of washers and dryers these days.

Courteous staff, amazing service and quick to get back to you when you call. Will use again.

Mr Appliance Hanover is the only appliance service provider I call. On line booking, great communication, company values that reflect positively on their business, technicians and are what we want in a service provider!. Luke was great today! Made a diagnosis, ordered the parts, gave me a timeline - my experience in the past tells me they are truly good to their word! I trust them!

Well where to start. Had a washing machine issue. Searched google and found Mr Appliance. Nathan was the technician. He quickly diagnosed the problem, quoted me a cost and shared other pertinent information. Then other wonderful people at Mr Appliance ordered the part, rushed to get me an appointment to install and saw it all through. Even after the fix and I called because I thought I still had a problem, they came out and checked it out for me. I called back a third time and they were good to their word and their guarantee. They checked it out for me. These guys are GOLD. They guarantee their work, they are courteous, friendly, very knowledgeable and just AMAZING. Highly recommend them. From office to technicians - they are all superstars. Mary B.

Oven fixed in 35 minutes , friendly, on time good service

Mr Appliance and their techs were friendly, helpful, and flexible around timing with a busy family household.