Commercial Ice Machine Repair Service

We offer flat-rate pricing for all our repair services, which means you pay by the job, not by the hour. Even if the service takes longer than expected, you will never be charged an overtime fee. We provide a price quote up-front, before service begins, so you won’t be stuck with any hidden fees.

Contact Mr. Appliance today, or schedule commercial ice machine repair service right on our website!

Repair Service for All Types of Commercial Ice Machines

We can fix any kind of ice machine at your business, including these common types:

• Full-Cube Ice Machine
  Also called “full-dice ice,” full-cube ice resembles a 7/8-inch cube. It melts slowly due to its large surface area, keeping beverages cooler for longer periods of time. Full-cube commercial ice makers come in stand-alone, under-counter, and ice-machine-bin combo units.
• Half-Cube Ice Machine
  Half-cube ice, or half-dice ice, measures 3/8 x 7/8 x 7/8 inches and is widely used. It can pack tightly into a glass and displace more liquid, increasing profits. Just like full-cube machines, half-cube commercial ice makers come in stand-alone, under-counter, and ice-machine-bin combo units.
• Nugget Ice Machine
  Nugget-shaped ice works well for blended cocktails, soft drinks, smoothies and health care settings. These commercial ice machines are available as stand-alone, under-counter, bin-combo, and dispenser units, and Mr. Appliance is familiar with repairing any type.
• Flake Ice Machine
  Tiny chips of flaked ice are ideal for blended cocktails, salad bars, produce/meat/seafood displays, and ice wraps for therapeutic uses. Commercial flake ice makers come in stand-alone, under-counter, bin-combo, and dispenser units.
• Specialty Ice Machine
  Some business owners choose specialty commercial ice makers that create crescent- and octagonal-shaped ice. Crescent ice displaces more liquid than half cubes, further increasing profits. Specialty commercial ice machine models are available as under-counter or combo machine/dispenser units. No matter what type you have, Mr. Appliance technicians will repair it effectively.

Speedy, Expert Commercial Ice Machine Repair

Help your commercial ice machine keep its cool, by scheduling repair service with Mr. Appliance. Your business depends on it! Our professional technicians can keep your ice maker in peak condition year-round. Ask the nearest Mr. Appliance location about their commercial services, schedule right here online or call us.

Services may vary by location. For more information, including the most accurate list of services and guidance, contact your locally owned and operated Mr.Appliance® for details and a customized on-site assessment.

Mr. Appliance^® is a leader in light commercial appliance repair services, and we’re always here to help! Below, you’ll find some of our most frequently asked questions on ice machine repair needs and solutions.

What types of commercial ice machines can be repaired?

Experienced technicians are trained to provide top-notch commercial ice machine repair maintenance services for commercial ice machines. They work with modular, countertop, and under-counter machines and are equipped to handle systems with air-cooled, water-cooled, and remote-cooled condensers. Many brands can be serviced, such as Frigidaire, GE, Kenmore, Koolaire, Manitowoc, Samsung, and Scotsman.

What are the signs of an ice machine needing service?

Some of the most common indicators that your ice machine is malfunctioning include:

• Not making ice or making ice too slowly: If the ice machine is failing to generate any ice or has minimal output, some of the common causes include a damaged thermostat, inlet valve, or water filter.
• Ice tastes or smells bad: If the ice being produced has an unpleasant odour or taste or appears murky, the problem is often poor water quality resulting from insufficient filtration. Commercial ice machines should be thoroughly cleaned, descaled, and sanitized according to the manufacturer’s instructions every three to six months.
• Water leaks: A leak might result from a faulty water pump, an improperly sealed fill valve, a clogged water filter, or excessive condensation.
• Power-related problems: If the machine is exhibiting electrical issues, some causes may include a tripped circuit, blown fuse, damaged control board, or frayed wiring.

Is there a service provider specializing in commercial ice machine repair near me? We encourage you to contact your local Mr. Appliance franchise to schedule service.

Are there emergency repair services for commercial ice machines?

In many cases, technicians are available to respond to service requests from commercial customers on the same day when time-sensitive repairs are needed. When it comes to your local Mr. Appliance team, our service professionals strive to perform commercial ice machine repair services with optimal efficiency on your schedule to limit downtime. We will speedily respond, accurately diagnose the problem, and provide you with detailed, upfront pricing.

What is included in an ice machine maintenance service?

Ice machine maintenance typically includes a combination of cleaning, inspection, and adjustment to keep the equipment running efficiently and extend its lifespan. Cleaning involves removing ice, flushing the water system, and sanitizing components like the dispenser, storage compartment, and removable parts according to manufacturer recommendations. Technicians will inspect critical parts, such as water filters, sensors, hoses, valves, and evaporators, checking for adequate water pressure and any potential clogs. Finally, they will make any necessary adjustments to ensure the machine is calibrated for optimal performance.

As needed, the technicians with Mr. Appliance will replace any faulty parts, such as tubes, valves, condensers, or thermostats, which are backed by a warranty. Keep in mind that we ensure your overall satisfaction as part of our Neighbourly Done Right Promise^™.

What causes poor ice quality in commercial ice machines?

Many factors can negatively impact the consistency of the ice being produced and result in ice that appears murky or has an unpleasant odor or taste. Failing to regularly change the water filter may result in poor-quality water. Failures to properly sanitize the machine may lead to mold or scale growth that worsens the water quality and impedes water flow. Those struggling with ice quality concerns should contact a qualified commercial ice machine repair technician for assistance.

How quickly should a commercial ice machine be producing ice?

Commercial ice machines are known for rapidly producing significant amounts of ice. After the initial installation or after cleaning or maintenance, they will typically produce a batch of ice in roughly 30 minutes. For example, Manitowoc’s Indigo NXT line of machines, which are used primarily in the food service and hotel markets, will begin generating ice in 15 to 30 mins.

The actual “ice-generating” capability of larger, commercial ice machines is often expressed by the number of pounds that can be produced in a 24-hour cycle. For example, Manitowoc’s IDT1200A model is capable of producing approximately 1,196 pounds of ice in 24 hours.

How to prevent frequent ice machine breakdowns

Having a regular commercial appliance repair, cleaning, and maintenance plan is the best way to limit costly, unexpected ice machine breakdowns and maximize the machine’s serviceable lifespan, which typically ranges from seven to 10 years.

If you have any further questions about our ice machine repair services, don’t hesitate to schedule an appointment or get to know our team and our solutions for commercial appliances that we repair and maintain.