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About Mr. Appliance

National Appliance Repair Franchise System

Mr. Appliance® is Canada's leading home and commercial appliance repair franchise system. Established in 1996, our franchises provide full-service home appliance repair and light commercial appliance repair services.

National Appliance Repair Franchise System
Mr. Appliance service professional showing a customer her repaired stove.

Code of Values

Mr. Appliance locations share a Code of Values and culture to live by, which not only outlines how we work but also how we live our daily lives.

We Live Our Code of Values By R.I.C.H.

Respect

  • Treating others as we would like to be treated.

  • Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.

  • Responding in a timely fashion.

  • Speaking calmly and respectfully, without profanity or sarcasm.

  • Acknowledging everyone as right from their own perspective.

Mr. Appliance service professional smiling in an outdoor setting.

R

Integrity

  • Making only agreements we are willing, able and intend to keep.

  • Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

  • Looking to the system for correction and proposing all possible solutions if something is not working.

  • Operating in a responsible manner: "Above the line…"

  • Communicating openly and with purpose.

  • Asking clarifying questions if we disagree or do not understand.

  • Never saying anything about anyone that we would not say to him or her.

Mr. Appliance service professional shaking hands with a customer in his home.

I

Customer Focus

  • Continuously striving to maximize internal and external customer loyalty.

  • Making our best effort to understand and appreciate the customers' needs in every situation.

Mr. Appliance service professional viewing a tablet with a customer next to her washing machine.

C

Having Fun In The Process!

  • Looking for opportunities to make tasks fun and spread joy.

Mr. Appliance service professional seated at a table with a customer and viewing a tablet.

H

Service You Can Trust!

Let us know how we can help you today.

Helpful Resources

Use our helpful resources to learn appliance tips and tricks. The more you know about your appliances, the better you can take care of them and avoid premature replacement.

  • Mr. Appliance logo.

    Protect Your Water Heater: How Weather Impacts Its Performance

    We rely on hot water daily for tasks like cooking, bathing, washing dishes, and doing laundry. Homeowners use various sources of

    Jan 22 2025
  • Mr. Appliance logo.

    Why Weather Matters for Your Appliances

    Home appliances like refrigerators and freezers are typically designed for controlled indoor environments, but they can sometimes be exposed

    Jan 22 2025
  • Mr. Appliance logo.

    How Can Surge Protectors Save Your Appliances?

    Ever noticed your lights flickering during a thunderstorm? That’s a telltale sign of electrical surges, those sudden spikes in voltage that can be pretty disruptive.

    Oct 02 2024

Find a Mr. Appliance Near Me

Let us know how we can help you today.

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Call us at (888) 988-5597
Orange and white branded Mr. Appliance van.